Ordering

To order, simply follow the steps given during the checkout procedure. Payment can be made using Visa, Mastercard, Maestro or Delta credit/debit cards using our secure encrypted server so you can be sure that your information is safe. When the order process is complete you will be delivered to the order acknowledgement page which will confirm that your order has been placed. You will also immediately receive an email to confirm your order and inform you of your order number for reference purposes.

Delivery Information

Orders are usually delivered by Royal Mail within 3-5 working days. Delivery charges for the Mainland UK are £3.95 unless stated. Charges for international delivery (including Channel Islands, Ireland and Isle of Man) are £8.95.

Terms and Conditions

Under the Consumer Protection Distance Selling Regulations you have a statutory right to cancel your order and receive a full refund. You may cancel your order up to and including the seventh day after receipt.  To return items, follow the simple instructions on the reverse of the order acknowledgement which we will send to you.  Please note: the company does not pay return postage.  Returned parcels remain the customer’s responsibility until safely received by us and so for your protection we recommend using a recorded-delivery service and keeping the postage receipt so that in the event that it is lost, it can be traced.  In the event that a product you receive is faulty or has been sent to you in error, Tower Health cover the cost of returning of the item. This policy does not affect your statutory rights.

Returns Policy

In addition to the standard 7 days (see Terms and Conditions), we offer a 30 day guarantee to refund the full Salitair product cost if it does not meet your satisfaction.  All we ask is that the item is returned to us within 30 days with all original documentation.  We will refund your original delivery charge when a product is faulty or damaged but not when a product is simply unwanted.

The return address is:

Salitair,
Unit 24 Wilford Business and Industrial Estate,
Ruddington Lane,
Nottingham
NG11 7EP.

Copyright

For your information may we remind you that, where applicable, all products supplied by are:

Clinically approved and protected by patent, the clinical trials carried out on our products are specific to the product concerned and cannot be used as clinical proof of efficacy by similar products.

Copyright protection exists on all our literature and product descriptions The initials T.M. are displayed where our design has trademark protection This information is supplied to you as our guarantee of quality in manufacture and production. Any infringement or passing off on our products and literature will be the subject of legal action and challenged in the courts.

Please be aware of imitations and inform us if you see or suspect infringement by a person or company.

Your help and assistance will be much appreciated and help to maintain the integrity of our products.

Security Policy

At Tower Health, we are committed to protecting the security and confidentiality of your personal information by providing you with a safe and secure transaction environment when ordering online. www.salitair.co.uk uses the most reliable SSL 1024-bit Secure Socket Layer (SSL) encryption for securing data communication between the browser and our website. Digital certificate technology is used to ensure transaction privacy, message integrity and server-side authentication.